If you have forgotten your password, please follow the directions below:
- On the H&R Block At Home Online sign in screen, click the blue link labeled Unable to access your account found under the password field.
- On the Forgot Account Information page select My password and click Next.
- Enter your username and click Find My Account.
- Answer the security question or enter the Social Security Number and click Submit.
- You will receive notification that an e-mail has been sent to you. Check your e-mail for a message from H&R Block. (Note: If the you no longer have access to the e-mail address mentioned on this screen, click the link at the end of the link If you don't have access to this e-mail, click here.)
- Click the link found in the e-mail.
- On the New Password screen, enter your Username and your New Password on the screen reached by clicking the link. Click Next.
- Click Next on the confirmation screen to log into your account.


