How we protect your personal information
We restrict access to information about you to those employees who need to know the
information to provide products or services to you. We maintain physical, electronic
and procedural safeguards to protect your personal information.
How you can help protect your personal information
You should not share your account information or passwords with others. We encourage
you to notify us promptly if you suspect the confidentiality of your personal information
has been compromised or if you believe your personal information needs to be corrected or
updated.
Our Privacy Policy recognizes the trust you have placed in us. We are committed to preserving
that trust and we will work hard to safeguard the confidentiality of your personal information.
Of course, we reserve the right to modify this policy to reflect any changes or enhancements that
we make to those protections. If we do make modifications, we will let you know promptly.
How and why we collect personal information
You provide personal information to us so that we may help you try to meet your financial goals.
Such information allows us to process your requests and transactions, keep you apprised of products
and services that may be of interest to you and enhance customer service by better understanding
your needs.
This information may include:
- Information you provide to us on applications or other forms (such as name, address, social
security number, assets and income).
- Information about your transactions with us, our affiliates or others.
- Information collected from your browser when you visit our Web sites and your browser interacts
with them.
Sharing information outside the H&R Block family of companies
To facilitate our provision of financial products and services to you, we may retain nonaffiliated, third-party
service providers to perform certain functions on our behalf, or we may enter into joint marketing arrangements
with nonaffiliated third parties. Such third party service providers and joint marketers may include financial
companies and non-financial companies.
We may share your personal information as described above with such service providers or joint marketers. Such
disclosures shall be subject to an appropriate, contractual confidentiality pledge, and solely for the purpose
and only to the extent necessary to carry out the contractual purposes, or as otherwise permitted or required
by law. We may also share your personal information as described above with certain other nonaffiliated third
parties as permitted or required by law (such as in the ordinary course of business to process the transaction
you have requested, due to operation of law or pursuant to a government or regulatory requirement).
Sharing information within the H&R Block family of companies
In an effort to better serve your financial needs and to inform you about the products and services H&R Block
offers, we may share personal information, such as the information described above, within our family of
affiliated companies. (Our affiliates are companies that are controlled or owned by us or companies controlling
or under common control with our parent company). For example, H&R Block Tax Services, Inc. offers a complete menu
of tax services, while H&R Block Mortgage Corporation offers a full range of home mortgage products and services.
The Fair Credit Reporting Act allows you the opportunity to limit the sharing of "nonexperience" information within
the H&R Block family. Such information includes information that is used, expected to be used or collected for the
purpose of establishing your eligibility for consumer credit (e.g., margin privileges), insurance and related products
and services, and is not related solely to your transactions or other communications with us. If you would prefer that
we not share nonexperience information within the H&R Block family of companies, you may direct us not to share this
information by calling us toll-free at 1-800-472-5625. This Privacy Policy and our practices are subject to change.
As significant changes occur, we will update this policy, and we will let you know about them.
Online Security
H&R Block Financial Advisors strives to maintain and/or exceed all physical, electronic, and procedural safeguards
per the financial industry standards to protect our clients' personal information.
We protect your account and personal information by:
- Only placing it on secure pages of our Web site
- Requiring you to use a username and password of your own choosing to enter the secure pages of our Web site.
- Using up-to-date security technology (e.g., firewalls) to protect our network and systems from external attacks
- Enabling our servers with Secure Sockets Layer (SSL) technology that prevents unauthorized individuals from viewing
any non-public personal information that you may provide or view during a session on the secure pages of our Web site.
(To know that you are on a secure page, look for the padlock icon in the bottom right-hand corner of your screen.)
- Employing Verisign's digital certificate of services to authenticate your identity every time you access the secure
pages of our Web site.
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