The security of your information is a top priority at H&R Block. To make sure the information you send over the Internet is secure, we use Secure Transmission Control Protocol, the highest industry standards to safeguard your information. The padlock or key icon at the bottom of your browser window indicates that the Secure Transmission Control Protocol is in effect. We also work closely with the IRS and state tax authorities to protect all of your information. For security reasons, and to make sure no one else can sign in to your account, we never give out or reset passwords over the phone, even at your request. Only you have access to your password. Make sure that you store your password in a safe place because you'll need it each time you sign in to your account.

Yes. After you complete your federal return, we'll check your tax return for errors. We'll repeat the process after you complete your state return, too. Our Accuracy Review™ will identify errors in your return and provide instructions to fix your errors. If you ignore your errors, you won't be able to e-file and you might have an inaccurate return.

You can import basic information such as your name, address, and dependent information from your prior-year H&R Block At Home™ or TurboTax® online or software tax returns, or TaxACT® online tax return. We also import information that is likely to remain the same from year to year from your W-2s, 1099s, and other tax forms. And if anything has changed, you'll have the ability to update or delete it as you go through the interview.

You can also save time by using the import feature to transfer over financial and payroll information from participating financial institutions (1099's) and payroll providers (W-2's).

Yes, free help is available within Search. Search provides answers for a broad range of topics, including tax questions, program help, technical support, tax terminology, and IRS regulations. You can access Search by logging into your online account.

No. H&R Block provides free e-filing for your return.

If you're audited, an H&R Block enrolled agent guides you through what to expect during the IRS tax audit, attends the audit with you, and helps you manage the entire audit experience. They don't provide legal representation but they do provide detailed information and tax expertise. This service is provided for no charge through Worry-free Audit Support.

If you e-file your tax return, you may deduct your tax return preparation fees - plus a 1-time processing fee - from your federal refund. To pay using your federal refund, you'll need to:

• Be receiving a refund on your federal tax return
• Choose to e-file your tax return
• Choose to directly deposit your remaining federal tax refund into your bank account of choice
• Agree to the terms allowing H&R Block Bank to deduct your tax preparation and 1-time processing fee before depositing the balance of your refund into your bank account.

The security of your information is a top priority at H&R Block. To make sure the information you send over the Internet is secure, we use Secure Transmission Control Protocol, the highest industry standards to safeguard your information. We also work closely with the IRS and state tax authorities to protect all of your information.

You can also protect your return with a password. Passwords are case-sensitive and must be re-entered exactly as they were entered originally in order to access the return.

Yes. After you complete your federal tax return, we'll check your return for errors. We'll repeat the process after you complete your state return, too. Our Accuracy Review™ will identify errors in your return and provide instructions to fix your errors. If you ignore your errors, you won't be able to e-file and you might have an inaccurate return.

You can import basic information such as your name, address, and dependent information from your prior-year H&R Block At Home™ or TurboTax® software tax returns. We also import information that is likely to remain the same from year to year from your W-2s, 1099s, and other tax forms. And if anything has changed, you'll have the ability to update or delete it as you go through the interview.

You can also save time by importing financial information from software programs such as MS Money or Quicken and, if they participate, W-2 information from your employer's payroll provider.

The program includes a key code that allows you to e-file up to five federal tax returns at no additional charge. You can file an unlimited number of paper returns. State e-file is also available for an additional charge.

The H&R Block software allows you to e-file 3 state returns with each federal tax return that you file for an additional charge.

You are also allowed to e-file part-year resident or nonresident tax returns for the states of California, Georgia, Kansas, Massachusetts, Missouri, New Jersey, New York, and North Carolina.

Additionally, the program allows the e-filing of part-year returns for Maryland.

If you're audited, an H&R Block enrolled agent guides you through what to expect during the IRS tax audit, attends the tax audit with you, and helps you manage the entire audit experience. They don't provide legal representation but they do provide detailed information and tax expertise. This service is provided for no charge through Worry-free Audit Support.

We guarantee accurate calculations or we'll reimburse resulting IRS penalties and interest charges (limits apply).

Your tax professional should be able to complete your tax return within 48 hours after first contacting you. This time can vary significantly if:

• Your tax professional has trouble contacting you.
• You have delays in obtaining or submitting required information.

Your tax professional will typically contact you within 24 hours to review the information you've submitted and gather any additional documentation needed for your tax return. He or she will talk to you about any additional services available and offer advice specific to your tax situation.

If you're using Best of Both, your tax professional will then complete your tax return and notify you when it's ready for your review and approval. After you approve and pay for your return, your tax professional will e-file it for you or advise you how to print and mail your tax return.

You might need to submit supporting tax documents to your tax professional. You can submit them via:

• Upload on secure Message Center

• Mail

• Fax

• Drop-off at office