Fact Sheet

Fiscal 2011 results

• $3.7 billion in revenues
• More than 24.5 million tax returns prepared in more than 11,000 retail offices and with digital tax solutions

Quick facts

• Henry W. Bloch and Richard Block founded H&R Block Inc. in 1955
• H&R Block became listed on the New York Stock Exchange in 1969 (NYSE ticker symbol: HRB)
• H&R Block has prepared 550 million income tax returns worldwide
• H&R Block prepares 1 in every 6 U.S. tax returns
• H&R Block files 1 in every 5 Earned Income Tax Credits

Tax preparation methods

• H&R Block At Home™ online and desktop software
  • More than 6.6 million digital returns prepared in FY 2011
  • H&R Block’s digital business has been serving do-it-yourself clients for 15 years.
• Retail tax offices (company-owned and franchise)
  • H&R Block has a retail office within 5 miles of most Americans
  • New York City was the site of first office outside Kansas City, Mo., and the first franchise office

Tax professional training

• H&R Block's 100,000 highly trained tax professionals receive 10 million total hours of training every year
• The average H&R Block client is consulted by a tax professional with more than eight years experience and 450 hours training
• The IRS requires that paid tax preparers get 15 hours of training annually, while H&R Block requires a minimum of 24 hours of training annually to be re-hired

Social media
Get it Right Community - online, year-round, free assistance from tax professionals
The site went live Jan. 4, 2010, and had more than 174,000 registered users as of September 2010

H&R Block on Twitter - from April 2009 to April 2010, the number of followers increased nearly 80 percent

H&R Block on Facebook - the page received five times more "likes" in FY 2010 as in FY 2009

Field support office
H&R Block world headquarters project sparked the development of the $850 million Power & Light District in which it is located.

• One H&R Block Way, Kansas City, MO 64105
• At 13^th and Main streets
• 17-story structure completed in July 2006
• Exterior is green glass and 10,318 pieces of stone measuring 30” x 30”

Other businesses
H&R Block Bank provides financial products to support tax business

Corporate citizenship/continuation of philanthropic tradition
H&R Block Dollars & Sense™: goal is to increase the financial fitness of teenagers by providing more than $1 million annually in curriculum support and college scholarships nationally

Strength in Numbers:  workplace giving and volunteering program supporting more than 1,500 local and national partners

The H&R Block Foundation: thoughtful, innovative, responsible philanthropy at the local level

Purpose
To be the most trusted, state-of-the-art tax preparation experience at a great price for everyone.

Values:
Client Focus. We are passionate about helping clients. Their success is a key measure of our success.
Responsibility. We keep our commitments. We are accountable for our decisions, actions and results. We learn from our experiences and continuously improve.
Teamwork. Collaboration and full participation by everyone makes us stronger and allows us to better serve clients.
Integrity. We are honest and ethical in everything we do.
Respect. We treat each other with respect and dignity, recognizing that innovation springs from unique perspectives.

Media inquiries should be directed to the H&R Block Media Desk at 816-854-4287. For other requests, call 800-HRBLOCK.